FAQ
Question: How do I place my order?
Answer:
1. Choose one piece item and click on the "Paypal" button.
2. Confirm your shipping address on the PayPal payment page.
3. Choose your payment method and click 'Continue'.
4. Verify information.
5. Once your order has successfully been placed, you will receive a confirmation email with your order number and the details of your order.
Question: When will my order be processed?
Answer: We have warehouses all over the world, so all orders are handled and shipped according to the customer's address nearby. Orders will be processed within 1-2 business days to process your order (while some items may need 3-5 business days).
Question: Can this speaker get wet?
Answer: Yes, this speaker is IPX5 water and dust-resistant.
Question: How long does the battery last when fully charged?
Answer: At full charge, CozySong will play at full volume for around 10-12 hours.
Question: What is the Bluetooth range for this speaker?
Answer: The Bluetooth range of this speaker is 12 meters.
Question: Will CozySong Bluetooth Speaker work on any phone?
Answer: Yes, it will connect with all Bluetooth devices.
